Booking and cancellation policy
The short version: everything is agreed in writing on WhatsApp before you pay, and we are reasonable when plans change.
How booking works
Send us your dates, the number of travellers and what you have in mind. We reply on WhatsApp with an itinerary and a written quote listing hotels, meals, vehicle, and what is and is not included.
Nothing is booked until you confirm. The quote you accept is the price you pay.
Advance payment
For tour packages, a small advance confirms your hotels. We share the exact amount and payment options (UPI or bank transfer) with your quote, and the balance is usually paid at the start of the trip. Most taxi-only bookings need no advance; you pay the driver at the end of the ride.
Changes
You can change dates, hotels or the itinerary before travel. If a change affects hotel or vehicle costs, we send a revised quote before anything is changed.
Cancellations by you
Refunds depend on how close to travel you cancel and what has already been paid to hotels and other suppliers on your behalf. Your written quote states the cancellation terms that apply to your booking. As a general guide:
- Cancel well in advance and we refund your advance, less any non-refundable hotel or permit charges already paid.
- Close to the travel date, hotel cancellation charges usually apply and are passed on at cost.
- No-shows are generally non-refundable.
Weather, roads and things outside our control
Himachal's roads close for snow, landslides and floods, and flights to Gaggal are sometimes cancelled. When that happens we reroute, reschedule or adjust the trip with you. Extra costs caused by such closures (an extra hotel night, for example) are discussed with you before they are incurred.
Cancellations by us
If we ever have to cancel a confirmed booking for reasons within our control, we refund everything you have paid.
Questions
Call or WhatsApp +91 98052 97067 or email ankush8305.ak@gmail.com.
Last updated 2026-11-13.